FAQ's
Welcome to the Retro Flex FAQ page. Here, we've compiled answers to some common questions to give you quick and helpful information.
General Questions
Q: What is Retro Flex?
A: Retro Flex is an online platform that offers a curated range of retro-themed outfits and throwback apparel inspired by classic eras of fashion.
Q: How can I contact Retro Flex customer support?
A: You can reach our customer support team by visiting the "Contact Us" page on our website or by sending an email to support@myretroflex.com. We're here to assist you.
Ordering and Shipping
Q: How do I place an order on Retro Flex?
A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the on-screen instructions to complete your order.
Returns and Exchanges
Q: What is Retro Flex's return policy?
A: Our return policy is hassle-free. If your purchase doesn’t meet your expectations, you can initiate a return within 30 days of receiving your order. For full details, please visit our Refund Policy page.
Q: How do I initiate a return or exchange?
A: To start a return or exchange, please contact our support team through the "Contact Us" page or email us directly at support@myretroflex.com. If you need additional help, we’re happy to assist.
Contact Info:
- Phone: +1 (305) 999-5243
- Email: support@myretroflex.com
- Address: 9242 SW 171ST, Miami, FL 33196